Privacy Policy
Effective Date: June 4, 2025
This Privacy Policy describes how SmartPlay TV collects, uses, shares, and protects your personal information when you use our streaming platform and related services.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing information, and subscription details.
- Payment Information: We process payments securely through third-party payment gateways. We do not store your full credit/debit card numbers.
- Usage Data: Viewing history, search queries, device info, IP address, and browser type.
2. How We Use Your Information
We use your information to:
- Provide and personalize our streaming services
- Process payments and manage subscriptions
- Communicate with you about your account or new features
- Improve platform performance and user experience
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience and analyze site usage. You can manage cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Payment processors for billing purposes
- Analytics and cloud service providers
- Law enforcement, if required by law
5. Data Retention
We retain your information as long as your account is active or as needed to provide services, comply with laws, or resolve disputes.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your data. Contact us at privacy@smartplay.net.in to make a request.
7. Security
We use reasonable technical and organizational measures to protect your personal data. However, no system is 100% secure.
8. Children’s Privacy
SmartPlay TV is not intended for users under the age of 13. We do not knowingly collect data from children without parental consent.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: privacy@smartplay.net.in
Address: SmartPlay Entertainment Pvt. Ltd., 4th Floor, Souhithi SL Heights, Suchitra Circle, Qutbullapur, Hyderabad - 500067 India